Furrybudy Refund Policy: Hassle-Free Returns for Pet Services and Products

Refund policy effective 1st  August 2023. At furrybudy.com, we strive to provide excellent pet services and products. If you are not completely satisfied with your purchase, we are here to help.

Pet Services Refund Policy

• Cancellations: For our pet care services, cancellations made within 7 days of the scheduled appointment may be eligible for a full or partial refund, subject to review.
• No-Show or Late Cancellation: If you fail to show up for a scheduled appointment or cancel within 2 days, you may be subject to a cancellation fee and not eligible for a refund.
• Unsatisfactory Service: If you are dissatisfied with the quality of the service provided, please contact us within 1 day of the appointment. We will review the situation and determine an appropriate resolution, which may include a refund or alternative solution.

Pet Products Refund Policy

Damaged or Defective Items: If you receive a damaged or defective pet product, please contact us within 2 days of receiving the item. We may offer a replacement or a full refund, depending on the circumstances.

Change of Mind: If you change your mind about a pet product, you may return it within 2 days of purchase for a refund or exchange. The item must be unused, in its original packaging, and in resalable condition. Return shipping costs may apply.

How to Request a Refund:

To request a refund for pet services or products, please contact our customer support at support@furrybudy.com.

Provide your order or appointment details and a description of the issue.

Exceptions:

Please note that certain items or services may not be eligible for refunds, such as personalized items or services that have been substantially consumed or used.

Processing Time:

Refunds will be processed within 14 days of receiving your request and will be issued using the original payment method.

Contact Us:

If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please don't hesitate to reach out to us at info@furrybudy.com

By using our pet services and products, you acknowledge and agree to the terms outlined in this Refund Policy.

Please review this policy periodically, as it is subject to change.